Posts by Jonathan Smith
TCOs and ROIs and KPIs, Oh My!
Decision-making is hard. Decision-making in areas where you might not be as well versed — like technology (or for me, my vintage car engine) — can be even harder. One way to make decisions relating to technology is to remove the knowledge gap by using objective metrics. Here’s how. Many times, technological decisions are made…
Read MoreMore than a Distraction?
A down-to-earth assessment of AI’s use in ministry contexts We would be remiss in a discussion about technologies that drive a new era in church leadership if we didn’t mention Artificial Intelligence. We are living through yet another life-changing technological evolution. The drastic rise in AI — and its use and application to our lives…
Read MoreDeveloping Trust
The Bible encourages us to surround ourselves with wise counsel — those who are gifted in areas where we lack. But why is it so difficult to let go? Trust and technology go hand in hand. Still, we often don’t know who to trust. Or, we don’t think we need to trust because we already…
Read MoreTech Trends that Matter for Ministry
Technology is constantly evolving, and leaders of all organizations should desire to keep up with the latest technology tools to improve effectiveness. For non-profit organizations, especially Christian ones, the effectiveness gained by technology can often mean the difference between ministry success vs irrelevance. Here are some of the latest technology trends that can help your…
Read MoreHelping Your Help Desk
I’ve had the privilege to serve and support church and ministry IT needs for more than 25 years. In that time, I’ve read tens of thousands of help desk tickets, text messages and email pleas for help, and I’ve listened to countless voicemails expressing concern that “something is wrong.” As resources wane, it becomes harder…
Read MoreFractional Leadership
Wait … fractional leadership? Huh? The term might conjure up concerns of leaders being carved into fractions. Trust me, that’s not what we’re talking about Rather, we’re referring to fractional access to these individuals in leadership roles. The concept has been around for a long time The idea behind fractional leadership is that instead of…
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