Church & Donor Management Software – ChMS

Written by Nick B. Nicholaou on . Posted in Articles

© 2018 by Nick B. Nicholaou, all rights reserved
Ministry Business Services, Inc. President
Reprinted from inSIGHT

Solutions from church and donor management software providers keep improving in their ability to help churches and ministries fulfill their mission! Their features to track and communicate with people, their web and mobile device interfaces, and their powerful database tools make this category of software a big help and a valuable asset for today’s ministries in reaching many with The Gospel and discipling them.

Church Software Historical Perspective
In the mid-1980s the number of these programs had grown to 262! Then some merged, some consolidated, and some went out of business, reducing the number to only 34. In the 1990s the Internet made it so easy for those writing solutions to share them that the number of solutions more than doubled! Our research this year found 53 solutions focusing on the church and ministry market, of which 35 qualified for this article (requirements include active marketing, minimum growth, and active development of their solution).

We always include new providers (those three years old or less) to give them a chance to build some momentum and compete with ‘the big guys’. It also keeps all of the providers ‘on their toes’ as the up-and-comers sometimes develop new technologies that benefit many churches and ministries in new ways.

Why Church Management Software?
The solution providers on the following pages meet the sophisticated and complex needs of churches and ministries. Tracking more than just simple CRM datasets like names, addresses, and phone numbers, many of these also help build community and track traditional and modern family relationships, spiritual gifts, talents, interests, attendance, nursery security, contributions, fundraising campaigns, volunteerism, small groups, and more.

Church and ministry offices can be stressful workplaces because of the many deadlines that must be met by an administrative staff that is typically smaller in number than what would be found in a similar-sized secular business. Church management software, if well written, can be a soothing balm. If it’s powerful, capable, fast, and stable, the ministry team can rely on it to help them get the most possible work done– efficiently and with minimal stress. And if its abilities are broad enough, every ministry in the church or ministry can focus on just one database, increasing synergy and minimizing cost.

Church Management Software Defined
Decades ago Steve Hewitt, then Editor-in-Chief of Christian Computing Magazine (recently re-branded as MinistryTech Magazine), labeled this software category tailored to meet the needs of churches as Church Management Software, or CMS. To help prevent confusion since there are now so many software categories called ‘CMS’, it is now referred to as ChMS. Parachurch ministries need to track similar data, so we invited those solutions into this article too. Following is a well-researched list of the leading ChMS providers at the time of this writing, with each stating at the top of the feature chart whether their focus is church, parachurch, or both.

Not-for-Profit Accounting
Churches and ministries exist in a unique accounting niche that most software (and even most CPAs!) can’t help with. But many ChMS packages can help in this area.One of a ministry’s most vulnerable areas is finance. All too often we hear about churches and ministries that have suffered embezzlement by a trusted team member. One of the best protections in an accounting system is a good audit trail, tracking the detail of every transaction and whose data cannot be altered in any way. For these reasons, some ChMS providers have written their own fully-integrated accounting system.

Some churches and ministries want a ChMS that has a fully-integrated accounting system, and we list the functions they look for in the chart. Others may not care if the ChMS provider has written its own accounting system, and for them it’s good to know that most ChMSes can interface with ‘third-party’ accounting systems such as those in the chart that only provide nonprofit accounting solutions.

Feature Chart
We’ve tried to give you the most comprehensive and quickest format possible of those ChMS database and accounting functions ministry teams request most. We removed features provided by all ChMS providers to help focus on solutions’ distinct feature sets.

The chart lists solutions by the name their providers use to market them rather than by the company name. We include the company name in the section following the chart in which we give information on each provider such as how to reach them, how long they’ve been making their solutions available, how many organizations they currently serve, their support hours, and how often they update their software. We have trusted the software companies; all of the information in this article was provided by them and has not been audited.

The chart uses two symbols:

  • The ” 1 ” symbol indicates features ChMS companies provide directly, and
  • The ” 2 ” symbol indicates needs they meet through an outside (third party) source.

Happy Hunting!
Shop wisely. We recommend doing your due diligence and checking with current users of the software you’re interested in. Ask questions like:

  • Does the software do what was promised?
  • Is their support team capable and available?
  • If you were faced with the same decision today, what would you do differently?

Feel free to contact any of the providers listed.  They would love to help you in your ministry.  Happy hunting!

CLICK CHART IMAGE TO MAGNIFY

chms-chart

 

List of ChMS Providers in Chart

ACS
By ACS Technologies
Phone:  800.736.7425
Email:  solutions@acst.com
Web:  www.acstechnologies.com
Company Founded in 1978
Years Marketing ChMS:  40
Ministries/Campuses Currently Using:  8000
Number on Team:  400
Support:  9 – 8 M-Th Eastern; 9 – 6 Fri; 24∙7 option
Last Major Release:  11/2017
Updates per Year:  8

FastFund Online
By Araize
Phone:  866.840.7449
Email:  sales@araize.com
Web:  www.araize.com
Company Founded in 1997
Years Marketing ChMS:  21
Ministries/Campuses Currently Using:  1200
Number on Team:  10
Support:  9 – 5 Eastern
Last Major Release:  6/2018
Updates per Year:  Ongoing via web

Aplos
By Aplos
Phone:  888.274.1316
Email:  sales@aplos.com
Web:  www.aplos.com
Company Founded in 2009
Years Marketing ChMS:  7
Ministries/Campuses Currently Using:  5400
Number on Team:  44
Support:  8 – 4 Pacific
Last Major Release:  10/2018
Updates per Year:  Ongoing via web

FellowshipOne
By Ministry Brands, a division of Ministry Brands
Phone:  844.459.8525
Email:  Sales@fellowshipone.com
Web:  www.fellowshipone.com
Company Founded in 2004
Years Marketing ChMS:  14
Ministries/Campuses Currently Using:  2000
Number on Team:  43
Support:  7 – 7 Central; Critical 24∙7
Last Major Release:  11/2018
Updates per Year:  Ongoing via web

Blackbaud Church Management
By Blackbaud
Phone:  800.468.8996
Email:  solutions@blackbaud.com
Web:  www.blackbaud.com
Company Founded in 1981
Years Marketing ChMS:  1
Ministries/Campuses Currently Using:  10
Number on Team:  500
Support:  8:30 – 8 Eastern; Critical 24∙7
Last Major Release:  10/2018
Updates per Year:  Ongoing via web

FlockBase
By FlockBase Software
Phone:  877.883.5625
Email:  kevin@flockbase.com
Web:  www.flockbase.com
Company Founded in 2007
Years Marketing ChMS:  11
Ministries/Campuses Currently Using:
2500
Number on Team:  4
Support:  9 – 5:30 Central
Last Major Release:  1/2018
Updates per Year:  1

Breeze ChMS
By Breeze LLC
Phone:  888.320.6030
Email:  support@breezechms.com
Web:  www.breezechms.com
Company Founded in 2013
Years Marketing ChMS:  5
Ministries/Campuses Currently Using:  5441
Number on Team:  33
Support:  9 – 6 Eastern
Last Major Release:  10/2018
Updates per Year:  Ongoing via web

Fresh Vine
By Fresh Vine
Phone:  888.708.1905
Email:  contact@freshvine.co
Web:  freshvine.co
Company Founded in 2008
Years Marketing ChMS:  7
Ministries/Campuses Currently Using:  380
Number on Team:  3
Support:  10 – 5 Central
Last Major Release:  3/2017
Updates per Year:  Ongoing via web

CahabaWorks Church Software
By CahabaCreek Software, a division of 2AB
Phone:  205.621.9649
Email:  sales@cahabacreek.com
Web:  www.cahabacreek.com
Company Founded in 1997
Years Marketing ChMS:  10
Ministries/Campuses Currently Using:  1489
Number on Team:  10
Support:  9 – 4 Central M-Th; Email 24∙7
Last Major Release:  12/2017
Updates per Year:  4

IconCMO
By Icon Systems
Phone:  800.596.4266
Email:  sales@iconcmo.com
Web:  www.iconcmo.com
Company Founded in 1992
Years Marketing ChMS:  26
Ministries/Campuses Currently Using:
3000
Number on Team:  9
Support:  8 – 5 Central
Last Major Release:  11/2018
Updates per Year:  Ongoing via web

CCIS Shield CMS
By CCIS Church Management Software
Phone:  800.295.7551
Email:  Sales@ccissoftware.com
Web:  www.ccissoftware.com
Company Founded in 1981
Years Marketing ChMS:  38
Ministries/Campuses Currently Using:  6740
Number on Team:  60
Support:  8 – 5 Eastern
Last Major Release:  3/2018
Updates per Year:  3

Iglesia HOY
By JRSoftware
Phone:  52.1.664.2515478
Email:  informacion@iglesiahoy.com
Web:  www.iglesiahoy.com
Company Founded in 1999
Years Marketing ChMS:  19
Ministries/Campuses Currently Using:  3260
Number on Team:  6
Support:  8 – 6 Pacific
Last Major Release:  8/2018
Updates per Year:  4

CDM+
By Suran Systems
Phone:  800.891.4236
Email:  sales@cdmplus.com
Web:  www.cdmplus.com
Company Founded in 1987
Years Marketing ChMS:  32
Ministries/Campuses Currently Using:  6500
Number on Team:  24
Support:  8:30 – 6 Eastern
Last Major Release:  9/2018
Updates per Year:  3

MinistryPlatform
By Think Ministry
Phone:  678.404-2467
Email:  sales@thinkministry.com
Web:  www.ministryplatform.com
Company Founded in 2008
Years Marketing ChMS:  10
Ministries/Campuses Currently Using:  541
Number on Team:  14
Support:  9 – 6 Eastern
Last Major Release:  10/2018
Updates per Year:  6

Church Community Builder
By Church Community Builder
Phone:  719.266.2888
Email:  marketing@churchcommunitybuilder.com
Web:  www.churchcommunitybuilder.com
Company Founded in 1998
Years Marketing ChMS:  18
Ministries/Campuses Currently Using:  4400
Number on Team:  110
Support:  6 – 6 Mountain
Last Major Release:  8/2018
Updates per Year:  Ongoing via web

Parish Data System (PDS)
By ACS Technologies
Phone:  800.736.7425
Email:  solutions@acstechnologies.com
Web:  www.acstechnologies.com
Company Founded in 1978
Years Marketing ChMS:  40
Ministries/Campuses Currently Using:  8000
Number on Team:  395
Support:  9 – 8 M-Th Eastern; 9 – 6 Fri
Last Major Release:  11/2018
Updates per Year:  8

Church Windows
By Computer Helper Publishing
Phone:  800.533.5227
Email:  sales@churchwindows.com
Web:  www.churchwindows.com
Company Founded in 1987
Years Marketing ChMS:  31
Ministries/Campuses Currently Using:  12000
Number on Team:  25
Support:  9 – 6 M-Th Eastern; 9 – 5 Fri
Last Major Release:  8/2018
Updates per Year:  1

ParishSOFT Family Suite
By ParishSOFT, a division of Ministry Brands
Phone:  866.930.4774
Email:  parishsoftsales@parishsoft.com
Web:  www.parishsoft.com
Company Founded in 1998
Years Marketing ChMS:  20
Ministries/Campuses Currently Using:  11400
Number on Team:  65
Support:  8:30 – 7 Eastern
Last Major Release:  11/2018
Updates per Year:  Ongoing via web

Church360°
By Concordia Technology Solutions, a division of Concordia Publishing House
Phone:  800.325.2399
Email:  softwaresales@cts.cph.org
Web:  www.church360.org
Company Founded in 1869
Years Marketing ChMS:  8
Ministries/Campuses Currently Using:  1250
Number on Team:  25
Support:  7:30 – 5 Central
Last Major Release:  10/2018
Updates per Year:  Ongoing via Web

PowerChurch
By PowerChurch Software
Phone:  800.486.1800
Email:  info@powerchurch.com
Web:  www.powerchurch.com
Company Founded in 1984
Years Marketing ChMS:  34
Ministries/Campuses Currently Using:  38000
Number on Team:  17
Support:  9 – 6 Eastern
Last Major Release:  11/2017
Updates per Year:  Ongoing via web

Churchteams
By Churchteams.com
Phone:  817.405.9750
Email:  support@churchteams.com
Web:  churchteams.com
Company Founded in 2001
Years Marketing ChMS:  10
Ministries/Campuses Currently Using:  850
Number on Team:  8
Support:  8:30 – 5 Central
Last Major Release:  9/2018
Updates per Year:  Ongoing via web

Realm
By ACS Technologies
Phone:  800.736.7425
Email:  salesteam@acst.com
Web:  www.acstechnologies.com
Company Founded in 1978
Years Marketing ChMS:  5
Ministries/Campuses Currently Using:  6646
Number on Team:  370
Support:  8 – 8 Eastern
Last Major Release:  11/2018
Updates per Year:  26

ChurchTrac Online
By ChurchTrac Software
Phone:  877.704.0222
Email:  support@churchtrac.com
Web:  www.churchtrac.com
Company Founded in 2004
Years Marketing ChMS:  14
Ministries/Campuses Currently Using:  10200
Number on Team:  7
Support:  8 – 7 Eastern
Last Major Release:  11/2018
Updates per Year:  4

Servant Keeper
By Servant PC Resources
Phone:  800.773.7570
Email:  sales@servantpc.com
Web:  www.servantpc.com
Company Founded in 1994
Years Marketing ChMS:  24
Ministries/Campuses Currently Using:  35000
Number on Team:  30
Support:  9 – 6 Eastern
Last Major Release:  2/2017
Updates per Year:  Ongoing via web

COMS and EFA for Windows
By Specialty Software
Phone:  800.568.6350
Email:  sales@SpecialtySoftware.com
Web:  www.specialtysoftware.com
Company Founded in 1984
Years Marketing ChMS:  35
Ministries/Campuses Currently Using:  6400
Number on Team:  5
Support:  9 – 5 Eastern
Last Major Release:  10/2018
Updates per Year:  4

Shelby Arena
By Shelby Systems, a division of Ministry Brands
Phone:  800.877.0222
Email:  sales@shelbyinc.com
Web:  www.shelbysystems.com
Company Founded in 1976
Years Marketing ChMS:  11
Ministries/Campuses Currently Using:  650
Number on Team:  95
Support:  7 – 6 Central
Last Major Release:  11/2018
Updates per Year:  4

Cool Life Ministries
By Cool Life CRM
Phone:  800.988.8850
Email:  sales@coollifecrm.com
Web:  www.coollifecrm.com
Company Founded in 2005
Years Marketing ChMS:  2
Ministries/Campuses Currently Using:  7
Number on Team:  6
Support:  9 – 5 Eastern; Email 24∙7
Last Major Release:  11/2018
Updates per Year:  Ongoing via web

ShelbyNext
By Shelby Systems, a division of Ministry Brands
Phone:  800.877.0222
Email:  sales@shelbyinc.com
Web:  www.shelbysystems.com
Company Founded in 1976
Years Marketing ChMS:  42
Ministries/Campuses Currently Using:  1600
Number on Team:  95
Support:  7 – 6 Central
Last Major Release:  10/2018
Updates per Year:  Monthly

Donarius ChMS
By Nuverb Systems
Phone:  888.479.4636
Email:  question@nuverb.com
Web:  www.donarius.com
Company Founded in 1993
Years Marketing ChMS:  20
Ministries/Campuses Currently Using:  2360
Number on Team:  1
Support:  9 – 6 Eastern
Last Major Release:  6/2018
Updates per Year:  20

Software4Nonprofits
By Cooperstock Software
Phone:  416.423.7722
Email:  info@software4nonprofits.com
Web:  www.software4nonprofits.com
Company Founded in 1999
Years Marketing ChMS:  19
Ministries/Campuses Currently Using:  8000
Number on Team:  3
Support:  9 – 9 Eastern
Last Major Release:  10/2018
Updates per Year:  6

ELEXIO Community
By ELEXIO, a division of Ministry Brands
Phone:  888.997.9947, x1
Email:  sales@elexio.com
Web:  www.elexio.com
Company Founded in 2000
Years Marketing ChMS:  18
Ministries/Campuses Currently Using:  1200
Number on Team:  50
Support:  9 – 5 Eastern
Last Major Release:  11/2018
Updates per Year:  24

Software4Nonprofits
By Cooperstock Software
Phone:  416.423.7722
Email:  info@software4nonprofits.com
Web:  www.software4nonprofits.com
Company Founded in 1999
Years Marketing ChMS:  19
Ministries/Campuses Currently Using:  8000
Number on Team:  3
Support:  9 – 9 Eastern
Last Major Release:  10/2018
Updates per Year:  6

Faithful Steward
By Diakonia
Phone:  800.325.6642
Email:  info@faithfulsteward.com
Web:  www.church-software.com
Company Founded in 1992
Years Marketing ChMS:  24
Ministries/Campuses Currently Using:  1086
Number on Team:  3
Support:  9 – 5 Central
Last Major Release:  4/2018
Updates per Year:  Ongoing via web

TouchPoint
By TouchPoint Software, a division of Pursuant
Phone:  901.654.7179
Email:  sales@touchpointsoftware.com
Web:  touchpointsoftware.com
Company Founded in 2008
Years Marketing ChMS:  10
Ministries/Campuses Currently Using:  554
Number on Team:  15
Support:  8 – 5 Central
Last Major Release:  11/2018
Updates per Year:  12

 

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Comments (8)

  • Jim

    |

    Do you know when you will do your Fall update on software?

    Reply

    • Nick B. Nicholaou

      |

      The research begins in October and should be completed by the end of November every year.

      Reply

  • Andy

    |

    It would be much more useful if you would the features chart in a HTML table or any other table format that could be sorted rather than a graphic.

    Reply

    • Nick B. Nicholaou

      |

      Hi Andy,
      While the ability to edit and manipulate the chart would be helpful, we simply present the article as published in print. I hope you still find it helpful; participation by the providers was completely free for them, and the chart is, thus, completely objective.
      Nick

      Reply

  • Baba Majekodunmi

    |

    Hi Nick! Thanks so much for this. Question:
    Is it be possible to see what the other management systems that didn’t qualify are and how well (or not so well) they do with the features of the 39 systems? I’m about to conduct preliminary research on our current management system compared to the 39, and what we currently have is not on your list.

    Reply

    • Nick B. Nicholaou

      |

      The list is a reprint of a print article. We don’t list those who did not qualify because doing so invites inquiries as to why they didn’t qualify and can become negative. Rather than publish negative information, the article simply includes those who qualified. If you’d like to contact me directly (nick@mbsinc.com) I’ll respond to a request about a provider not included in the list.

      Reply

  • Gordon Johnson

    |

    Any consideration being give to looking at Planning Center Online?

    Reply

    • Nick B. Nicholaou

      |

      Your question comes up often about them and Rock RMS not being included in the article! You would like to know we invited them to participate in the article (which is 100% free and whose survey only takes about 20 minutes). They declined to participate multiple times, and even declined our calls and offers to meet to talk through their reasoning. We are completely at a loss on their reason.

      That may not help much, but at least you know we tried to get more information about them.

      Reply

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