July – Improve System Security Month!

Written by Nick B. Nicholaou on . Posted in Articles, Uncategorized

© 2018 by Nick B. Nicholaou, all rights reserved
President, Ministry Business Services, Inc.
Reprinted from MinistryTech Magazine

While speaking at a conference recently, a cybersecurity expert whose company offers email user testing and training stated that KnowBe4.com‘s solution was the best they’d ever seen. Little did they know I was in negotiations on The Church’s behalf with KnowBe4!

What Is It?
KnowBe4 is a subscription-based solution that allows an organization to send what looks like SPAM emails to users that include links, etc. The solution tracks who clicks on the links, and when they do, adds them to a group whose members must watch a short training video online to learn what to avoid. Watching the video removes them from the group.

I’m aware of organizations whose users started at an 80% or higher click-rate. They saw the solution to educate their team and get the percentage to under 10%. The results are a more secure user community, and improved security and safety for the organization.

What’s The Deal?
KnowBe4 offers a 10% discount to not-for-profit organizations, with an additional discount of 25% for a three-year subscription. So, they normally offer up to 35% in savings to charities.

Through our negotiations, KnowBe4 offered to add an additional 20% discount to any who say they were referred by MBS, and who contact a specific employee of theirs to sign up! That means you can get a 35% – 55% discount just by telling Tiffany Yeager (727.877.8226 or ​tiffanyy@knowbe4.com) you were referred by MBS! (As always, MBS makes nothing on your referral business, as per our by-laws.)

MBS Recommends Their Platinum Package
KnowBe4 offers a few packages; we believe the best for churches and ministries is their Platinum Package.

It’s July– a good month to improve your system security. This is a great way to do so!

Identifying, Shaping, & Meeting Team IT Needs

Written by Nick B. Nicholaou on . Posted in Articles, Uncategorized

© 2018 by Nick B. Nicholaou, all rights reserved
President, Ministry Business Services, Inc.
Reprinted from MinistryTech Magazine

A church IT forum discussion came up recently that is worth thinking through. The original post asked for input on how to keep team members from connecting their personal devices to the password-protected staff WiFi. The discussion that followed was a little like Mr. Toad’s Wild Ride! Lots of ideas being tossed around, most of which uncomfortably avoided the most important questions.

Underlying Risk
The vast majority tried to help by explaining various ways the team could be controlled or prohibited from attaching their personal devices to the staff WiFi. There were a couple voices of reason that participated, suggesting positive ways forward.

Those not in IT may not understand the underlying risk. Why shouldn’t team members connect their personal devices to the staff WiFi? There are legitimate dangers associated with letting personal devices attach to the staff WiFi.

  • The staff WiFi, usually password protected, is typically configured to give devices full access to the organization’s network as though they were connected and logged in via an Ethernet cable. That is in contrast to the public guest WiFi, which is typically configured to give devices access only to the internet, and hopefully access that is filtered.
  • The organization’s data needs to be protected. Churches and ministries maintain a lot of sensitive data that could hurt congregants and team members if not adequately protected. Data like contributions records, HR records, social security numbers of staff and some vendors, church member disciplinary notes, board minutes, and more. That data needs to be kept private, but it also needs to be kept available for team members to use in the operations of the organization. Malware like ransomware exists because hooligans understand the value associated with appropriate data access, and endeavors to block access to the data unless a ransom is paid.
  • The organization’s systems need to be protected. There are some who would like to disrupt the flow of church and ministry operations by crashing the system or participating in activities that could cause authorities to remove all computers and servers for forensic investigation and, possibly, evidence in a prosecution.

When team members use the staff WiFi on their personal devices, the organization’s data and systems are put at risk.

The Next Question
So, does that mean team members should not use the staff WiFi for their personal devices? Maybe; it depends on why they need it.

One of the forum participants, Jason Powell at Granger Community Church, contributed “Figure out what need they’re trying to solve. It took a while for our staff to be coached that there is no speed difference between our staff and public WiFi. After asking why they wanted a personal device on the staff WiFi, in almost every case, it was because they assumed it gave them something that the public WiFi didn’t. A simple conversation assured them that the public WiFi would do everything they were asking for.”

What if the need is legitimate, though? Jason continued, ‘For legit needs like interns, volunteers, etc needing a personal device to have more access, build a simple BYOD network.” A BYOD (Bring Your Own Device) network is not difficult or costly to do. The cost factors involved are more to create systems that can enforce protections and recover from breaches in case they occur.

Who Decides What IT Needs are Legitimate?
This is the part often overlooked. IT is not responsible for determining what access needs are legitimate or not; that is leadership’s responsibility. IT should communicate the benefits, risks, and any mitigation costs to leadership and ask for direction. Only leadership is responsible for determining who should and who should not have access to systems and data. IT’s role is to engineer and configure, train, monitor, and enforce the decisions made by leadership.

Effects of IT Setting Policy
When IT makes decisions without leadership’s direction, those decisions usually take the form of policies and system settings that frustrate team members. In organizations where that is the case, IT often becomes the “No” people. Some church and ministry teams get dysfunctional in the wake of those policies. Team members– who feel called by God to fulfill their ministry call– often take the posture of doing whatever it takes to fulfill their call even if it means going around IT’s policies and system settings.

Effects of Leadership Setting Policy
Policies set by leadership are ultimately enforced or modified by leadership. IT has the potential of having a ministry-facilitating impact by letting leadership set policy. And leadership should fully fund whatever is required by the policy decisions it makes, which means that IT doesn’t have to try to string together inadequate strategies. If leadership doesn’t fund IT with what is needed, IT should let leadership know and ask for either a change in policy or a change in the budget.

March is IT-Be-Green Month!

Written by Nick B. Nicholaou on . Posted in Articles, Uncategorized

© 2018 by Nick B. Nicholaou, all rights reserved
President, Ministry Business Services, Inc.
Reprinted from MinistryTech Magazine

March is the month of St. Patrick’s Day, whose modern-day associated color is green. When we think ‘green’, we also think of doing things that are friendly to the environment. What are some quick tasks we can do to make IT more ‘green’?

Why the Green Focus?
Many in our congregations and ministry constituencies want us to be good stewards– not only of our financial resources, but also in the way we consume resources to accomplish ministry. I live in California, and folks– especially millennials– esteem homes, businesses, churches, and more as ‘better’ if they’re more environmentally sensitive. There are many in your congregation or ministry constituency that would be all the more pleased with associating with your organization if they knew that there are initiatives underway to help protect the environment. And that makes cost-effective green initiatives a win-win!

Green Server Rooms
A common issue we see in server rooms is that they become storage areas for all kinds of things. That happens mostly because team members don’t understand the need to keep the server room clean, cool, and secure; many perceive the space as ‘available’ even though it isn’t. Defending the space can be exhausting.

March is a great month to go through the server room and remove anything that shouldn’t be there. In addition to boxes of things others have deposited there, consider what IT-related items are stored there too! Churches and ministries sometimes have a hard time letting go of retired technology that still worked when it was retired, even though they’ll never use it again. “But what if…?”

When I visit clients, I often offer to clean out all those old CRT monitors, Pentium computers, keyboards, roller-ball mice, and cords that are gathering dust (a fire hazard) and are taking up space. Seriously, if you haven’t used it in a couple of years, it is probably trash. It’s actually good stewardship to let them go! Here are just a couple of reasons why:

  1. There are many electronics recyclers that are willing to help, and usually for free! If they’re certified electronics recyclers, you can even trust them to erase hard drives, etc as they do their recycling! And recycling is a good thing.
  2. The more things that are stored in a server room, the less cool air is available to absorb the heat exhausted by your servers and other electronic gear. That can contribute to running hotter and consuming more electricity, and cause a shorter life for some equipment. Clean server rooms are always best.

Green Systems
There are a few things worth considering and doing that will help make your IT systems more ‘green’ in general.

  1. Virtualize your servers. Virtualization is a software technology that makes it possible to reduce the number of physical servers in your organization. It uses an app called a hypervisor that allows you to install more than one virtual server on each of your physical servers, which we then call hosts. In addition to saving money by not having to purchase a bunch of physical servers, virtualization reduces the amount of electricity consumed because the number of physical servers is smaller. It also helps reduce electricity consumption by reducing the amount of heat in a server room that must be overcome by air conditioning systems because there are fewer electronic devices exhausting heat!
  2. Move Servers to The Cloud. In addition to virtualizing your local servers, consider going a step further by determining whether their roles can be moved to a hosted cloud service provider. In recent years my firm has moved many clients’ entire group of local servers into our cloud infrastructure, dramatically reducing electrical consumption while also outsourcing the responsibility to maintain those servers. The cloud is a terrific way to make your systems more green, while also reducing capital expenses.
  3. Clean Dust from Inside Computers. It’s amazing how much dust accumulates in computers. For those computers that remain on-site (servers, workstations, etc), consider cleaning their cooling fans. Perhaps organize a volunteer work party that goes to each workstation and cleans their insides! Cleaning them out every March as part of your ‘green’ initiative will reduce their electrical consumption and may extend their life because they’ll run cooler!

St. Patrick’s Day! What a great time of year to clean up server rooms– or maybe even eliminate them by moving into the cloud! And a great time to clean the dust from inside your servers and workstations (before the weather begins to warm up).

February is IT ‘Love Your Team’ Month!

Written by Nick B. Nicholaou on . Posted in Articles, Uncategorized

© 2018 by Nick B. Nicholaou, all rights reserved
President, Ministry Business Services, Inc.
Reprinted from MinistryTech Magazine

February is the month we celebrate Valentine’s Day – you might say it is the Month of Love! How does that look in church and ministry IT?

The IT Challenge
IT is often perceived by those not on the IT team as “The NO Guys”. Some of us have worked hard to earn that title and enjoy it! Most of us in church and ministry IT, however, are often caught by surprise when reminded by other ministry team members that we’re perceived as The NO Guys.

There are at least a few reasons why we’re often perceived that way. One is that we try to enforce good IT policies, and few outside of our discipline understand the need for some of those policies. A second is that we typically lean towards being introverts vs extroverts. That characteristic has a number of side effects, like that we don’t often communicate as warmly as others, talk in acronyms, and so on. And a third is that we have a difficult time with certain people of the ministry team, and grow passive/ aggressive styles with them that can communicate inflexibility.

Okay, enough psychological analysis.

Why We Should Try
The answers are obvious to us. We’re commanded to love one another, and we’re told that by doing so, observers will know we are Christians. If you’re like me, you find those kinds of verses encouraging, but also a little frustrating. It’s hard to express love in our professional discipline sometimes!

But Jesus is not surprised by technology, and he understands the need for order. So, it’s worth coming up with ways that our non-IT team members will know that we love them. And that we love serving them. And that we are their ministry partners.

What Are Some Things We Can Do in February?
February is thought of by many as the month of love. In it we celebrate Valentine’s day– a universal day of love! So, it seems like a good time of the year to ask our fellow ministry team members to ‘be our Valentine’ through our actions. Which James tells us is necessary (see James 2:14-17).

Here are a few very practical, tactical ways to show your team members that you love them:

  1. Clean their monitors/ displays, mice, and keyboards. After hours, go through the offices and clean the gunk off those devices! If your organization’s team is too large for that to happen, organize some volunteers to help you! There are members of your congregation who would love to join you on this.
  2. Pray for those on your organization’s team, and send them a handwritten note or email or text saying simply that you prayed for them: for protection from the enemy–for them and their family–and for their effectiveness in ministry.
  3. You could even combine the two! Encourage the volunteers helping you clean monitors/ displays, mice, and keyboards to pray for the team member while at their task, and to leave behind a brief note saying they were prayed for.

You may even want to add this to your task list as a recurring task every February!

This seems so simple, but even so, it can have a huge impact on how those on the ministry team perceive those in your IT Department. Or you, specifically. Maybe it’ll help get beyond the prevalent misperception that the IT Department is where The NO Guys are.

Church & Donor Management Software – ChMS

Written by Nick B. Nicholaou on . Posted in Articles

© 2017 by Nick B. Nicholaou, all rights reserved
Ministry Business Services, Inc. President
Reprinted from inSIGHT

Solutions from church and donor management software providers keep improving in their ability to help churches and ministries fulfill their mission! Their features to track and communicate with people, their web and mobile device interfaces, and their powerful database tools make this category of software a big help and a valuable asset for today’s ministries in reaching many with The Gospel and discipling them.

Church Software Historical Perspective
In the mid-1980s the number of these programs had grown to 262! Then some merged, some consolidated, and some went out of business, reducing the number to only 34. In the 1990s the Internet made it so easy for those writing solutions to share them that the number of solutions has since more than doubled! Our research this year found 58 solutions focusing on the church and ministry market, of which 40 qualified for this article (requirements include active marketing, minimum growth, and active development of their solution).

We always include new providers (those three years old or less) to give them a chance to build some momentum and compete with ‘the big guys’. It also keeps all of the providers ‘on their toes’ as the up-and-comers sometimes develop new technologies that benefit many churches and ministries in a new way.

Why Church Management Software?
The solution providers on the following pages meet the sophisticated and complex needs of churches and ministries. Tracking more than just names, addresses, and phone numbers, many of these also help build community and track traditional and modern family relationships, spiritual gifts, talents, interests, attendance, nursery security, contributions, fundraising campaigns, volunteerism, small groups, and more.

Church and ministry offices can be stressful workplaces because of the many deadlines that must be met by an administrative staff that is typically smaller in number than what would be found in a similar-sized secular business. Church management software, if well written, can be a soothing balm. If it’s powerful, capable, fast, and stable, the ministry team can rely on it to help them get the most possible work done– efficiently and with minimal stress. And if its abilities are broad enough, every ministry in the church or ministry can focus on just one database, increasing synergy and minimizing cost.

Church Management Software Defined
Some time ago Steve Hewitt, then Editor-in-Chief of Christian Computing Magazine (recently re-branded as MinistryTech Magazine), labeled the software category tailored to meet the needs of churches as Church Management Software, or CMS. More recently some began calling it ChMS to help prevent confusion since there are now so many software categories called ‘CMS’. Parachurch ministries need to track similar data, so we invited those solutions into this article too. Following is a well-researched list of the leading ChMS providers at the time of this writing, with each stating at the top of the feature chart whether their focus is church, parachurch, or both.

Not-for-Profit Accounting
Churches and ministries exist in a unique accounting niche that most software (and even most CPAs!) can’t help with. But many ChMS packages can help in this area.

One of a ministry’s most vulnerable areas is finance. All too often we hear about churches and ministries that have suffered embezzlement by a trusted team member. One of the best protections is an accounting system that has a good audit trail, tracking the detail of every transaction and whose data cannot be altered in any way. For these reasons, some ChMS providers have written their own fully-integrated accounting system.

Some churches and ministries want a ChMS that has a fully-integrated accounting system, and we list the functions they look for in the chart. Others may not care if the ChMS provider has written its own accounting system, and for them it’s good to know that most ChMSes can interface with ‘third-party’ accounting systems such as those in the chart that only provide nonprofit accounting solutions.

Feature Chart
We’ve tried to give you the most comprehensive and quickest format possible of those ChMS database and accounting functions ministry teams request most. We removed features provided by all ChMS providers to help focus on solutions’ distinct feature sets.

The chart lists solutions by the name their providers use to market them rather than by the company name. We include the company name in the section following the chart in which we give information on each provider such as how to reach them, how long they’ve been making their solutions available, how many organizations they currently serve, their support hours, and how often they update their software. All of the information in this article was provided by the software companies.

The chart uses two symbols:

  • The ” 1 ” symbol indicates features ChMS companies provide directly, and
  • The ” 2 ” symbol indicates needs they meet through an outside (third party) source.

Happy Hunting!
Shop wisely. We recommend that you do your due diligence and check with current users of the software you’re interested in. Ask questions like:

  • Does the software do what was promised?
  • Is their support team capable and available?
  • If you were faced with the same decision today, what would you do differently?

Feel free to contact any of the providers listed.  They would love to help you in your ministry.  Happy hunting!

CLICK CHART IMAGE TO MAGNIFY

chms-chart

 

List of ChMS Providers in Chart

ACS
by ACS Technologies
Phone:  800.736.7425
Email:  solutions@acstechnologies.com
Web:  www.acstechnologies.com
Company Founded in 1978
Years Marketing ChMS:  39
Ministries/Campuses Currently Using:  10,000
Number on Team:  395
Support:  9-8 Eastern, 9-6 Fri
Last Major Release:  Oct, 2017
Updates per Year:  8

Iglesia HOY
by JRSoftware
Phone:  52.1.664.251.5478
Email:  informacion@iglesiahoy.com
Web:  www.iglesiahoy.com
Company Founded in 1999
Years Marketing ChMS:  18
Ministries/Campuses Currently Using:  3,060
Number on Team:  6
Support:  8-6 Pacific
Last Major Release:  Jan, 2017
Updates per Year:  3

AgapeWORKS
by AgapeWORKS
Phone:  760.718.3273
Email:  info@agapeworks.org
Web:  www.agapeworks.org
Company Founded in 2004
Years Marketing ChMS:  8
Ministries/Campuses Currently Using:  6,421
Number on Team:  5
Support:  9-5 Pacific
Last Major Release:  Sep, 2017
Updates per Year:  12

Intacct
by Sage Intacct
Phone:  877.437.7765
Email:  info@intacct.com
Web:  www.sageintacct.com
Company Founded in 1999
Years Marketing ChMS:  18
Ministries/Campuses Currently Using:  2,000
Number on Team:  500
Support:  6-5 Pacific
Last Major Release:  Aug, 2017
Updates per Year:  4

Aplos
by Aplos Software
Phone:  888.274.1316
Email:  sales@aplos.com
Web:  www.aplos.com
Company Founded in 2009
Years Marketing ChMS:  6
Ministries/Campuses Currently Using:  4,000
Number on Team:  40
Support:  8-4 Pacific
Last Major Release:  Oct, 2017
Updates per Year:  Ongoing via Web

Ministry Tracker
by Faithlife
Phone:  360.450.3542
Email:  support@ministrytracker.com
Web:  www.ministrytracker.com
Company Founded in 2004
Years Marketing ChMS:  14
Ministries/Campuses Currently Using:  600
Number on Team:  20
Support:  9-5 Pacific
Last Major Release:  Jun, 2017
Updates per Year:  52

Breeze
by Breeze
Phone:  888.320.6030
Email:  support@breezechms.com
Web:  www.breezechms.com
Company Founded in 2012
Years Marketing ChMS:  5
Ministries/Campuses Currently Using:  3,582
Number on Team:  27
Support:  9-5 Eastern
Last Major Release:  Oct, 2017
Updates per Year:  Ongoing via Web

MinistryPlatform
by Think Ministry
Phone:  678.404.2467
Email:  info@thinkministry.com
Web:  www.thinkministry.com
Company Founded in 2007
Years Marketing ChMS:  8
Ministries/Campuses Currently Using:  545
Number on Team:  15
Support:  9-6 Eastern
Last Major Release:  Jun, 2017
Updates per Year:  20

CCIS Shield CMS
by CCIS Church Management Software
Phone:  800.295.7551
Email:  sales@ccissoftware.com
Web:  www.ccissoftware.com
Company Founded in 1981
Years Marketing ChMS:  37
Ministries/Campuses Currently Using:  6,722
Number on Team:  60
Support:  8-4 Eastern
Last Major Release:  Mar, 2017
Updates per Year:  3

Parish Data System (PDS)
by ACS Technologies
Phone:  800.736.7425
Email:  solutions@acstechnologies.com
Web:  www.acstechnologies.com
Company Founded in 1978
Years Marketing ChMS:  39
Ministries/Campuses Currently Using:  9,000
Number on Team:  395
Support:  9-8 Eastern, 9-6 Fri
Last Major Release:  Aug, 2017
Updates per Year:  8

CDM+
by Suran Systems, Inc.
Phone:  877.891.4236
Email:  sales@cdmplus.com
Web:  www.cdmplus.com
Company Founded in 1987
Years Marketing ChMS:  30
Ministries/Campuses Currently Using:  6,500
Number on Team:  30
Support:  8:30-6 Eastern
Last Major Release:  Aug, 2017
Updates per Year:  4

PowerChurch Plus
by PowerChurch Software
Phone:  800.486.1800
Email:  info@powerchurch.com
Web:  www.powerchurch.com
Company Founded in 1984
Years Marketing ChMS:  33
Ministries/Campuses Currently Using:  38,500
Number on Team:  16
Support:  9-6 Eastern
Last Major Release:  Nov, 2017
Updates per Year:  Ongoing via Web

Church Community Builder
by Church Community Builder
Phone:  866.242.1199
Email:  support@churchcommunitybuilder.com
Web:  www.churchcommunitybuilder.com
Company Founded in 1999
Years Marketing ChMS:  18
Ministries/Campuses Currently Using:  4,421
Number on Team:  121
Support:  7-6 Mountain
Last Major Release:  Oct, 2017
Updates per Year:  Ongoing via Web

Raiser’s Edge NXT/Financial Edge NXT
by Blackbaud
Phone:  404.323.0274
Email:  michael.blanton@blackbaud.com
Web:  www.blackbaud.com
Company Founded in 1981
Years Marketing ChMS:  20
Ministries/Campuses Currently Using:  1,050
Number on Team:  500
Support:  8-8 Eastern
Last Major Release:  Oct, 2017
Updates per Year:  Ongoing via Web

Church MemberLink
by CAA Software, Inc.
Phone:  706.864.4055
Email:  support@caasoftware.com
Web:  www.churchmemberlink.com
Company Founded in 2005
Years Marketing ChMS:  3
Ministries/Campuses Currently Using:  60
Number on Team:  2
Support:  9-5 Eastern
Last Major Release:  Aug, 2017
Updates per Year:  Monthly

Realm
by ACS Technologies
Phone:  800.736.7425
Email:  info@acstechnologies.com
Web:  www.acstechnologies.com
Company Founded in 1978
Years Marketing ChMS:  39
Ministries/Campuses Currently Using:  5,000
Number on Team:  395
Support:  8-5 Eastern
Last Major Release:  Sep, 2017
Updates per Year:  23

Church Windows Software
by Computer Helper Publishing
Phone:  800.533.5227
Email:  sales@churchwindows.com
Web:  www.churchwindows.com
Company Founded in 1987
Years Marketing ChMS:  30
Ministries/Campuses Currently Using:  12,000
Number on Team:  25
Support:  9-6 Eastern, 9-5 Fri
Last Major Release:  Oct, 2016
Updates per Year:  3

Roll Call
by By the Book
Phone:  800.554.9116
Email:  info@bythebook.com
Web:  www.bythebook.com
Company Founded in 1992
Years Marketing ChMS:  25
Ministries/Campuses Currently Using:  4,600
Number on Team:  6
Support:  8-5 Central; 7-1 Sun
Last Major Release:  Dec, 2016
Updates per Year:  Monthly

Church360°
by Concordia Publishing House
Phone:  800.325.2399
Email:  softwaresales@cts.cph.org
Web:  www.church360.org
Company Founded in 1869
Years Marketing ChMS:  7
Ministries/Campuses Currently Using:  1,100
Number on Team:  25
Support:  7:30-5 Central
Last Major Release:  Sep, 2017
Updates per Year:  Ongoing via Web

Seraphim Office
by Seraphim Software
Phone:  855.681.6160
Email:  sales@seraphimsoftware.com
Web:  www.seraphimsoftware.com
Company Founded in 2012
Years Marketing ChMS:  5
Ministries/Campuses Currently Using:  300
Number on Team:  20
Support:  8-4 Eastern
Last Major Release:  Sep, 2017
Updates per Year:  Quarterly

Churchteams
by Churchteams.com, Inc.
Phone:  817.405.9750
Email:  info@churchteams.com
Web:  www.churchteams.com
Company Founded in 2001
Years Marketing ChMS:  9
Ministries/Campuses Currently Using:  900
Number on Team:  8
Support:  8:30-5 Central
Last Major Release:  Sep, 2017
Updates per Year:  Ongoing via Web

Servant Keeper
by Servant PC Resources Inc.
Phone:  800.773.7570
Email:  sales@servantpc.com
Web:  www.servantpc.com
Company Founded in 1994
Years Marketing ChMS:  23
Ministries/Campuses Currently Using:  30,000
Number on Team:  30
Support:  9-6 Eastern
Last Major Release:  Feb, 2017
Updates per Year:  Ongoing via Web

ChurchTrac Online
by ChurchTrac Software, Inc.
Phone:  877.704.0222
Email:  support@churchtrac.com
Web:  www.churchtrac.com
Company Founded in 2004
Years Marketing ChMS:  13
Ministries/Campuses Currently Using:  7,500
Number on Team:  7
Support:  8-6 Eastern
Last Major Release:  Sep, 2017
Updates per Year:  Ongoing via Web

Shelby Arena
by Shelby Systems, Inc. (Ministry Brands)
Phone:  800.877.0222
Email:  sales@shelbyinc.com
Web:  www.shelbysystems.com
Company Founded in 1976
Years Marketing ChMS:  10
Ministries/Campuses Currently Using:  640
Number on Team:  95
Support:  7-6 Central
Last Major Release:  Oct, 2017
Updates per Year:  4

COMS for Windows
by Specialty Software
Phone:  800.568.6350
Email:  sales@specialtysoftware.com
Web:  www.specialtysoftware.com
Company Founded in 1982
Years Marketing ChMS:  35
Ministries/Campuses Currently Using:  6,800
Number on Team:  6
Support:  9-5 Eastern
Last Major Release:  Oct, 2017
Updates per Year:  4

Shelby v5
by Shelby Systems, Inc. (Ministry Brands)
Phone:  800.877.0222
Email:  sales@shelbyinc.com
Web:  www.shelbysystems.com
Company Founded in 1976
Years Marketing ChMS:  42
Ministries/Campuses Currently Using:  8,400
Number on Team:  95
Support:  7-6 Central
Last Major Release:  Jul, 2017
Updates per Year:  2

ConnectNow
by ParishSoft (Ministry Brands)
Phone:  866.930.4774 x131
Email:  parishsoftsales@parishsoft.com
Web:  www.parishsoft.com
Company Founded in 1998
Years Marketing ChMS:  19
Ministries/Campuses Currently Using:  11,673
Number on Team:  78
Support:  8-8 Eastern
Last Major Release:  Aug, 2017
Updates per Year:  4

ShelbyNext
by Shelby Systems, Inc. (Ministry Brands)
Phone:  800.877.0222
Email:  sales@shelbyinc.com
Web:  www.shelbysystems.com
Company Founded in 1976
Years Marketing ChMS:  42
Ministries/Campuses Currently Using:  1,500
Number on Team:  95
Support:  7-6 Central
Last Major Release:  Oct, 2017
Updates per Year:  Monthly

Donarius® Church Management Software
by Nuverb Systems Inc
Phone:  888.479.4636
Email:  question@nuverb.com
Web:  www.donarius.com
Company Founded in 1993
Years Marketing ChMS:  19
Ministries/Campuses Currently Using:  2,300
Number on Team:  1
Support:  9-6 Eastern
Last Major Release:  Apr, 2017
Updates per Year:  20

Shepherd’s Staff
by Concordia Publishing House
Phone:  800.325.2399
Email:  softwaresales@cts.cph.org
Web:  www.shepherdsstaff.org
Company Founded in 1869
Years Marketing ChMS:  24
Ministries/Campuses Currently Using:  3,400
Number on Team:  25
Support:  7:30-5 Central
Last Major Release:  Sep, 2017
Updates per Year:  Quarterly

Excellerate Church Management
by Micro System Design
Phone:  888.371.6878
Email:  info@excellerate.com
Web:  www.excellerate.com
Company Founded in 1989
Years Marketing ChMS:  19
Ministries/Campuses Currently Using:  2,473
Number on Team:  2
Support:  9-5 Central
Last Major Release:  Feb, 2017
Updates per Year:  12

SimpleChurchCRM
by SimpleChurch LLC (Ministry Brands)
Phone:  866.392.1744
Email:  sales@simplechurchcrm.com
Web:  simplechurchcrm.com
Company Founded in 2010
Years Marketing ChMS:  7
Ministries/Campuses Currently Using:  3,335
Number on Team:  25
Support:  9-6 Eastern
Last Major Release:  Aug, 2017
Updates per Year:  25

Faithful Steward
by Diakonia
Phone:  800.325.6642
Email:  info@faithfulsteward.com
Web:  www.church-software.com
Company Founded in 1992
Years Marketing ChMS:  23
Ministries/Campuses Currently Using:  1,085
Number on Team:  3
Support:  9-5 Central
Last Major Release:  Apr, 2017
Updates per Year:  Ongoing via Web

Software4Nonprofits
by Cooperstock Software
Phone:  416.423.7722
Email:  info@software4nonprofits.com
Web:  www.software4nonprofits.com
Company Founded in 1999
Years Marketing ChMS:  18
Ministries/Campuses Currently Using:  6,500
Number on Team:  3
Support:  9-9 Eastern
Last Major Release:  Aug, 2017
Updates per Year:  6

FellowshipOne
by FellowshipOne (Ministry Brands)
Phone:  844.459.8525
Email:  sales@fellowshipone.com
Web:  www.fellowshipone.com
Company Founded in 2004
Years Marketing ChMS:  13
Ministries/Campuses Currently Using:  4,000
Number on Team:  60
Support:  7-7 Central
Last Major Release:  Oct, 2017
Updates per Year:  Ongoing via Web

The City
by ACS Technologies
Phone:  800.736.7425
Email:  solutions@acstechnologies.com
Web:  www.acstechnologies.com
Company Founded in 2009
Years Marketing ChMS:  8
Ministries/Campuses Currently Using:  1,000
Number on Team:  395
Support:  9-8 Eastern, 9-6 Fri
Last Major Release:  Aug, 2017
Updates per Year:  4

Fresh Vine
by Fresh Vine
Phone:  888.708.1905
Email:  contact@freshvine.co
Web:  https://freshvine.co
Company Founded in 2008
Years Marketing ChMS:  6
Ministries/Campuses Currently Using:  330
Number on Team:  3
Support:  10-5 Central
Last Major Release:  Mar, 2017
Updates per Year:  Ongoing via Web

TouchPoint Software
by Pursuant
Phone:  901.654.5750
Email:  andrew.triplett@touchpointsoftware.com
Web:  www.touchpointsoftware.com
Company Founded in 2008
Years Marketing ChMS:  8
Ministries/Campuses Currently Using:  300
Number on Team:  15
Support:  8-5 Central
Last Major Release:  Oct, 2017
Updates per Year:  12

IconCMO
by Icon Systems
Phone:  800.596.4266
Email:  sales@iconcmo.com
Web:  www.iconcmo.com
Company Founded in 1992
Years Marketing ChMS:  16
Ministries/Campuses Currently Using:  4,500
Number on Team:  12
Support:  8-5 Central
Last Major Release:  Jun, 2017
Updates per Year:  Ongoing via Web

Web Church Connect
by Web Church Connect
Phone:  800.516.7800
Email:  info@webchurchconnect.com
Web:  www.webchurchconnect.com
Company Founded in 2009
Years Marketing ChMS:  6
Ministries/Campuses Currently Using:  863
Number on Team:  6
Support:  7-5 Pacific
Last Major Release:  Aug, 2016
Updates per Year:  Ongoing via Web